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Chautauqua Mall Launches Retail To-Go, a New Curbside Pickup Program

Chautauqua Mall Launches Retail To-Go, a New Curbside Pickup Program

We are excited to announce that Chautauqua Mall is launching Retail To-Go, a new curbside pickup program, as a way to safely welcome back shoppers to the town center.

Starting September 17th during the hours of Monday-Saturday 11:00 am – 7:00 pm and Sunday 11:00 am – 6:00 pm shoppers can make purchases directly with participating retailers via phone, online or app, and pick up their purchases at Chautauqua Mall.  Participation may vary by individual retailer. Availability, pricing, terms of the sale, and other factors, are all determined by the retailer.

 

How It Works

We have made it easier than ever to take advantage of Retail To-Go with curbside pickup. Upon arriving at the center, new signage will direct shoppers to designated pickup zones and parking spots, located in front of the Main Entrance.

Guests can remain in their vehicles and follow the steps below:

  1. Guest places order via phone, online or app, and chooses to pick up at the shopping center
  2. Retailer provides the guest with the appropriate pickup zone information
  3. Guest is instructed to call the store once they’ve arrived, indicating their parking spot number
  4. Retailer brings merchandise to the customer’s vehicle
  5. That’s it!

 

Participating Retailers

American Eagle: 716-763-0805, www.ae.com

JCPenney: 716-763-6996,  www.jcpenney.com (store has their own parking spaces)

Kay Jewelers: 716-763-1719, www.kay.com

Old Navy: 716-763-6501, www.oldnavy.com

 

Safety is Our Top Priority

Due to the coronavirus (COVID-19) pandemic, Retail To-Go will follow all CDC guidelines and Chautauqua Mall’s COVID-19 Code of Conduct https://chautauquamall.com/legal/code-of-conduct. We appreciate the community’s support as we look forward to safely welcoming back shoppers.